We are committed to making our website accessible to everyone, including those with disabilities. If you are having difficulty accessing any part of this website, you can contact us directly through the chat icon at the bottom of this page or email us at [email protected]. We welcome your suggestions and comments as we engage in ongoing efforts to improve the accessibility and usability of our website.

All Suki’s Muffins VIP Experiences must be purchased online. Tickets will go on sale on Wednesday, May 8th at 8AM local venue time.

The age policy varies by venue, but most shows are open to all ages. Please check your local event venue’s website for more information.

The Suki Waterhouse pre-show party will include a live soundcheck viewing, Q&A session, group photo opportunity, and crowd free merchandise shopping before doors. Please note that because this is not a Meet & Greet, we kindly ask that you do not bring in personal items to be signed by Suki. If you arrive with such items, we’ll ask that you return them to your vehicle or have them held at the VIP check-in table until after the pre-show is complete. We appreciate your cooperation!

Guests will have the opportunity to select either a Premium Reserved seat or General Admission ticket depending on the venue.

General Admission (GA) are tickets with no seats assigned to them. The Suki’s Muffins VIP Experience tickets include early entry to the venue (where available) which allows GA guests to have first access to the venue.

A Premium Reserved ticket is an assigned seat. During the purchase process, you will see the location of your Premium Reserved seat prior to completing your order.

Platinum tickets are not VIP tickets. Platinum tickets do not include access to the VIP amenities or areas at the venue. Please be mindful when completing your purchase, and be sure to use the filter feature on the ticket provider’s website so you purchase the correct VIP package.

Yes, there is a 4 ticket limit for VIP tickets.

Suki’s Muffins VIP Experience purchasers will see ticket delivery options during the purchase process. Ticket delivery methods vary from venue to venue.

More information and further instructions including check-in location and schedule will be emailed to the purchaser, at the email used for purchase, 5-7 days before the event. These details may vary per show depending on the artist and venue schedules.

All merchandise will be distributed at the 100x VIP check-in at the venue on the day of the show and must be picked up then!

Please note we cannot ship merchandise before or after the show.

There is no onsite storage for guest merchandise. Guests will need to keep merchandise on their person, or leave it at their seat at their own discretion. 100x is not liable for any misplaced merchandise.

Suki’s Muffins VIP Experience tickets do not include parking. Please check your local event venue’s website for more information regarding venue parking.

Bag policies vary from venue to venue. Please check your local event venue’s website for more information on their bag policy.

Availability and type of accessible seating tickets will vary based on each venue. If you would like to inquire about Accessible Seating as part of your purchase, please reach out to us at [email protected] immediately after purchase. We will go over all available options. Be sure to include the purchaser’s name, show date and venue, order number, and specific accessibility request when emailing us.

In the best interest of fans and staff, the Event Organizer will continue to monitor local COVID-19 trends and meet or exceed protocols mandated by local governments. By purchasing tickets to this event, you agree to abide by the health and safety measures in effect at the time of the event, which may include wearing masks, providing proof of vaccination status and/or providing proof of negative COVID-19 test. Government mandates, venue protocols, and event requirements are subject to change. For more information, please visit the venue’s website where you plan to or have purchased tickets.

All Suki’s Muffins VIP Experiences are non-refundable. Please refer to our Purchase Policy for more details.

No. Please see our Purchase Policy for more details.

For additional inquiries, you can reach out to us by clicking on the chat icon in the bottom right corner or by emailing us at [email protected]. We would be happy to assist you!